Sr. Director of Cloud Engineering & Support
Susan G. Komen
About the role
The Sr. Director of Cloud Engineering & Support oversees and coordinates the support and delivery of highly available IT services (WAN, LAN, Cloud, Help Desk, Desktop Support, Server Administration) and software engineering development. The role involves managing budgets, staff, IT vendors, and infrastructure projects, while maintaining a player/coach mentality with a focus on customer service and IT transformation.
Responsibilities:
- Design and maintain high availability systems; oversee cloud-based infrastructure and internal systems.
- Manage and mentor a staff of 5 contributors; develop IT vision, strategy, and infrastructure budgets.
- Manage the Help Desk, customer service SLAs, and unified communication tools (Teams Voice, Chat, Video).
- Plan and execute threat assessments, vulnerability management, and audit/compliance standards (NIST, PCI, HIPAA, etc.).
- Oversee IT projects, software/hardware rollouts, and disaster recovery/business continuity practices.
- Develop collaborative relationships with business leaders to drive IT transformation and optimize production environments.
Qualifications:
- 15+ years of relevant work experience; proven ability to lead critical projects.
- Minimum of a Bachelor's Degree.
- Hands-on knowledge of cloud technologies (network, server, storage, security, databases), WAN/LAN management, ITIL, SDLC, and DevOps.
- CISSP, CISM, or CCSP certification required.
- Azure DevOps or Security certification preferred; experience implementing compliance programs (PCI, NIST, HITRUST, or HIPAA) a plus.
- Strong analytical, problem-solving, and communication skills; high customer service focus; ability to lead and coach staff.
HOW TO APPLY
Apply online via the official job posting: https://secure7.saashr.com/ta/6215635.careers?ShowJob=637993261
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Posted
09/08/2026
Website
https://secure7.saashr.com/ta/6215635.careers?ShowJob=637993261
Remote
Yes
Functions
Executive, Senior Management, Technology, Cybersecurity and IT
Industries
Non-profit - NPO, Public Health
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Questions about this role
Who is hiring for the Sr. Director of Cloud Engineering & Support role?
Susan G. Komen is hiring a Sr. Director of Cloud Engineering & Support, based in United States. The posting was placed by the organization hiring or the search firm it retained, not copied from another board.
Where is the Sr. Director of Cloud Engineering & Support job located?
United States. This position is remote.
Is the Sr. Director of Cloud Engineering & Support role remote, hybrid or on-site?
This role is remote.
What does the Sr. Director of Cloud Engineering & Support role pay?
The posting states $151,000 to $193,000. Where a range is given, the figure a candidate is offered inside it usually depends on experience.
How do I apply for the Sr. Director of Cloud Engineering & Support role?
Apply directly to Susan G. Komen through the link on this page. The application goes to the employer, not to us, and we do not sit in the middle of it.
Will an algorithm screen out my application?
Not here. ExecSearches does not run resumes through automated screening and does not reject anyone by software. Every posting on this board is reviewed by a person before it goes live, and expired duplicates are taken down.
When was the Sr. Director of Cloud Engineering & Support job posted?
This role was posted on October 8, 2026.
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